Veterinary FAQ

There is no question too big or too small for our veterinary team. We have provided some answers to our most common questions.

We proudly serve the pets Atoka, TN, Tipton County, Shelby County, Lauderdale County, and beyond.

At English Veterinary Care, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 901-837-8413 for any other concerns you might have about your pet.

What are your hours?

We are open from
Monday – Friday from 7:30 am – 5:30 pm (appointments only)
Closed on Saturday & Sunday

What type of pets do you see?

At English Veterinary Care, we provide service to cats, dogs, and farm animals.

What are your payment options?

We accept cash, debit cards, and all major credit cards.

How do I book an appointment?

You can book an appointment through our online appointment system.

Things to know for a smooth and seamless check-in

You might have an upcoming appointment and need some information. Here is a list of what to expect during your visit here at English Vet Care.


Why can’t my pet eat prior to their procedure?

The day before your arrival you will be asked to withhold food the night before and pull any water the morning of surgery. Your pet’s stomach needs to be empty before anesthesia. That’s because anesthetic drugs can cause vomiting in some pets, and that can lead to aspiration pneumonia.

When your pet is under anesthesia, The heart is beating and the lungs breathing, but many other body functions relax. That includes the larynx, which prevents things from going “down the wrong pipe” and into the lungs. If the pet vomits during anesthesia, the vomit may end up going down the wrong way and into the lungs instead of down the esophagus to the stomach. When something gets into the lungs that shouldn’t be there (aspiration) this can cause pneumonia.

Please allow enough time during your pet’s surgery appointment, when you come in that morning, to fill out and sign any forms that we need prior to your pet’s surgery. You can also go to our website and fill out any forms that you can bring in the morning of your pets’ surgery.

Once all our patients are admitted in the morning, our team is actively monitoring and caring for those patients as they undergo their procedures. Please rest assured that all our surgical patients are watched closely throughout the day and are kept comfortable as possible.

During surgery, our team and doctor will monitor your pets’ breathing and body temperature. We also use a combination of warm water and hot blankets to help keep patients thermo-regulated.

After surgery, your pet will receive two injections. 1st injection is Convenia that will last 14 days. This helps prevent possible infection. The 2nd injection is Ostilox- which is a pain injection that will last 48- 72 hours.


We happily see patients by appointment only as well as some work in emergencies. Our receptionist and team will attempt to accommodate all requests to the best of our ability. If you have an emergency with your pet, please call us so that the staff member can advise you on your emergency. We do our best to handle all your emergency needs, but there are times when it is in the best interest of your pet that we refer you to your local emergency hospital. Ensuring that your pet receives the best possible care in their time of need is our top priority.

If you are new to our clinic, it’s best to come in at least 5-10 minutes before your arrival time to fill out any paperwork and answer any questions.